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Our GolfRez reservation center is designed to assist you in generating more revenue. We help you manage call volume, gather customer data, and improve customer service. Your calls will be handled with a high level of personalization by trained tee time agents. And, it works with your existing tee sheet system.
You can elect to have GolfRez answer your tee time calls (1) after hours; (2) on-demand during the day; or (3) full-time. In each case, the G5 reservation service will allow you to provide 24x7x365 reservations to your golfers over the phone. You will never miss a round of golf because of staffing, busy signal or golf shop hours. You pick the level of service that best meets your needs. If your staff is able to get to all of your reservation calls during the day — even during outings and league starts — then using the GolfRez call center service after-hours is for you. If your staff typically has the time to manage reservation calls, except during the busiest times in the golf shop, then using the “on-demand” service is for you. If your goal is to capture the most golfer data, and provide dedicated customer service to golfers on the phone and in your golf shop, then using the service full-time is for you. In any scenario, your golfers will appreciate the added service level and you won’t miss any rounds. GolfRez combines great people, customer service and innovative technology to bring you the best in golf reservation center services.
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The GolfRez call center makes outbound sales calls. Call activity is a staple among successful sales organizations and GolfRez will make your call counts explode. We work from your call lists and we generate our own call lists based on your location and needs.
Great call centers are two-way call centers and GolfRez is a great call center.
Do you close your golf facility for a few months each year or wish you could? With GolfRez answering your phones you can be away for a weekend or months and we won't let you miss the big golf outing order or the membership inquiries. We take inbound calls and can respond to inbound web leads while you enjoy your time off. With GolfRez you'll turn your golf operation into a 24/7 revenue operation.
